Charles Wankel, St. Johns University

Associate Editors:
Joseph E. Champoux, University of New Mexico
David Lewin, UCLA
Jeanne M. Logsdon, University of New Mexico
Paul Shrivastava, Bucknell University

Managing Editors:
Matthew G. Marovich, Rutgers University
Charnsmorn "Lily" Hwang, Rutgers University

SAGE Publications, November 2007

21st Century Management: A Reference Handbook provides clear and useful discussion of 100 of the key issues and topics that managers are confronting in the 21st century by scholars from around the world. The structure of discourse for each issue and important associated perspectives and research are concisely and meaningfully presented. New technologies, globalization and associated ethical implications frame many of these issues. Cutting edge and unsettled topics in human resource management, strategic management, entrepreneurship, operations management, business and society, management information systems, leadership, international management, organizational culture, diversity management, managing in the post-911 world, not-for-profit management, healthcare management, educational administration, public administration and green management are introduced and discussed. Key bibliographic leads for those interested in further researching an issue are provided.

21st Century Management: A Reference Handbook provides a concise forum through which the vast array of important contemporary management issues can be organized into a single definitive resource. The two volumes of this work focus on the topics that are at the center of discourse in management grounded in the most significant and helpful bibliographic references.

Key Features:

21st Century Management: A Reference Handbook presents the most comprehensive overview of current management making it a must have resource for any academic libraries.

Accepted Chapters:

PART I: Entrepreneurship in the 21st Century
Organizational Emergence: Business Start-Up Issues
Linda Edelman , Bentley College
Corporate Entrepreneurship
Tobias Kollmann , University of Duisburg-Essen
Christoph Stöckmann , University of Duisburg-Essen
Social Entrepreneurship and Social Enterprise
Wolfgang Bielefeld , Indiana University & Purdue University
High Technology Entrepreneurship
Mariann Jelinek , College of William and Mary
Claudia Bird Schoonhoven , University of California, Irvine
Governmental Impedimentation and Facilitation of Entrepreneurship
Kathy Fogel , Northern Kentucky University
Women Entrepreneurs
Colette Henry , Dundalk Institute of Technology
Entrepreneur Resilience: What Makes Entrepreneurs Start Another Business After Failure?
Fu-Sheng Tsai , I-Shou University
Yueh-Chin Chen , Chao Yang University of Technology
Strategic Planning in New Ventures and Young SMEs
Sascha Kraus , University of Oldenburg
PART II: Business and Society: Contemporary Issues
Fostering Social and Civic Responsibility by Organizations and Their People
Laurie N. DiPadova-Stocks , Park University
Poverty Alleviation as a Corporate Issue
Rob van Tulder , Erasmus University
Ans Kolk , University of Amsterdam
Organizational Crisis Management in the Post-9/11 Business Epoch
Janet Rovenpor , Manhattan College
Integrating Corporate Social Responsibility in the Management of Supply Chains
Francesco Ciliberti , Polytechnic of Bari (Italy)
Pierpaolo Pontrandolfo , Polytechnic of Bari (Italy)
Barbara Scozzi , Polytechnic of Bari (Italy)
Activist Group Tactics to Influence Companies
Frank G.A. de Bakker , Vrije University
Frank den Hond , Vrije University
Global Business Citizenship: A Model of Social Responsibility and Ethical Behavior for the 21st Century
Jeanne M. Logsdon , University of New Mexico
Donna J. Wood , University of Northern Iowa
Excessive Work and Its Business Consequences
Gayle Porter , Rutgers University, Camden
Factors Influencing Women Managers' Success
Claudia Peus , Massachusetts Institute of Technology
Eva Traut-Mattausch , University of Munich
Future Directions in Labor Relations: A 2025 Perspective
James A. Craft , University of Pittsburgh
PART III: Managing the Global Enterprise
Global Mind-Set
Schon Beechler , Duke Corporate Education
Orly Levy , Culture Crossing Consulting
Nakiye A. Boyacigiller , Sabanci University
Sully Taylor , Portland State University
Management in Developing Countries
Betty Jane Punnett , University of the West Indies, Cave Hill
Internationally Managing in the Face of Terrorism-Induced Uncertainty
Peter W. Liesch , The University of Queensland (Austrailia)
John Steen , The University of Queensland (Austrailia)
Gary A. Knight , Florida State University
Michael R. Czinkota , Georgetown University
HRM Best Practices and Transfers to the Asia-Pacific Region
Chris Rowley , City University, London, UK
Hon-fun Poon , City University, London, UK
Cultural Differences in Perceptions of Fairness in Organizational Contexts
Uma Janardana Iyer , Austin Peay State University
Winning in Asia
Peter J. Williamson , INSEAD Singapore
Language Issues in Multinational Management
Rebecca Piekkari , Helsinki School of Economics
PART IV: Sustainability and the Natural Environment: Green Management
Toward Sustainable Organizations for the 21st Century
Ken Peattie , Cardiff University
Why Do Firms Comply With Environmental Regulations?
Mark A. Cohen , Vanderbilt University
Understanding and Overcoming the Green Wall: Environmental Strategy, Leadership, and Change Management in Business
Kevin A. Fletcher , Audubon International
Environmental Supply Chain Management
Joseph Sarkis , Clark University
PART V: Strategy in a Fast and Networked World
Strategic Decisions in High-Velocity Contexts
Matthias Seifert , University of Cambridge
Allègre L. Hadida , University of Cambridge
Innovation as a Strategy in Network Markets
Willow A. Sheremata , York University
Planning Effectiveness for Internet-Based Interorganizational Systems
Gwo-Guang Lee, National Taiwan University of Science and Technology
Hsiu-Fen Lin, National Taiwan Ocean University
The Competitive Advantage of Interconnected Firms
Dovev Lavie , University of Texas at Austin
New Product and Service Development in Strategic Alliances
Donald Gerwin , Carleton University and Erasmus University
The Merger Paradox: Determinants and Effects
Hans Schenk , Utrecht University
Evolving Aspects of Outsourdcing to Inia
Rajan (Annamalai) Thillai , Indian Institute of Technology
Holistic Approaches to Business Planning
Elly Philpott , University of Bedfordshire
Culture-Sensitive Global Strategies
Mikhail V. Grachev , Western Illinois University & University of Iowa
Mariya Bobina , University of Illinois, Chicago
Co-Opetition: Promises and Challenges
Devi R. Gnyawali , Virginia Polytechnic Institute and State University
Jinyu He , Hong Kong University of Science and Technology
Ravindranath Madhavan , University of Pittsburgh
Business Imitation
Shigeru Asaba , Gakushuin University
Marvin B. Lieberman , UCLA
PART VI: Operations Management with New Technologies in a Global Context
Supply Chain Management: Integration and Globalization in the Age of e-Business
M. Eric Johnson , Dartmouth College
David F. Pyke , Dartmouth College
Mass Customization
Frank T. Piller , MIT & RWTH Aachen University
Improving Supply-Chain Information Velocity, Product Customization, and Cost Through Extended Enterprise Applications
T.C. Daniel Loh , University of Sheffield
Lenny S.C. Koh , University of Sheffield
Business Process Outsourcing Management Issues
Mohan Thite , Griffith University, Australia
Place and Space Strategies for 21st Century Organizations
Clive Holtham , City University, London
Ethical Manufacturing
Philippa Collins , Heriot Watt University, U.K.
PART VII: Organizing in the Post-9/11 World
Constraints on Strategy of an Organizational Structure
Bo Eriksen , University of Southern Denmark
Global Projects as New Organizational Form
Antti Ainamo , University of Turku, Institutions and Social Mechanisms
Artistic Methods and Business Disorganization
Lee Devin , Swarthmore College
Robert D. Austin , Harvard Business School
Organizational Security
James A. Sena , California Polytechnic State University
PART VIII: Teaming In and Beyond Organizations in the Knowledge Economy
The Evolving Nature of Work Teams: Changing to Meet the Requirements of the Future
Tjai M. Nielsen , George Washington University
Collaborative Innovation: Web-Based Tools for Customer Involvement in New Product Development
Gianmario Verona , SDA Bocconi University
Emanuela Prandelli , SDA Bocconi University
Coordination in Global Teams
Mark A. Clark , American University
J. Alberto Espinosa , American University
Transnational Teams in Knowledge-Intensive Organizations
Martine R. Haas, University of Pennsylvania
Mallika Banerjee , Cornell University
Conflict Management in Work Teams
Helena Syna Desivilya , Emek Yezreel College
PART IX: Human Resources as a Key Strategic Factor
Human Resources Management
David Lewin , UCLA
Managing in the New Economy: Restructuring White-Collar Work in the United States, the United Kingdom, and Japan
John Hassard , University of Manchester & University of Cambridge
Leo McCann , University of Manchester
Jonathan Morris , Cardiff University
Work-Home Interaction: A Challenge to Human Resources Management
Eva Cifre , Universitat Jaume I, Spain
Marisa Salanova , Universitat Jaume I, Spain
External Competitiveness: Theoretical and Practical Facets of Strategic Pay-Level Decision-Making
Mark P. Brown , Bradley University
Flexible Labor
Nicole Torka , University of Twente
Martijn Van Velzen , Tilburg University
Employee Wellness Programs
Adam D. Bailey , Texas Tech University
Heather L. Bemis-Shields , Texas Tech University
Eric W. Ford , Texas Tech University
Career Management
Kerr Inkson, University of Waikato, New Zealand
Careers in Transition
Yehuda Baruch , University of East Angelia
The Changing Nature of Mid and Late Careers
Kenneth S. Shultz , California State University, San Bernardino
Mo Wang , Portland State University
PART X: Gender and Diversity in Organizations
Diversity and Diversity Management in the Age of Globalization
Janet L. Kottke , California State University, San Bernardino
Mark D. Agars , California State University, San Bernardino
Ethnic and Minority Enterprise
Anuradha Basu , San Jose State University
Aging and Work Motivation
Ruth Kanfer , Georgia Institute of Technology
Phillip L. Ackerman , Georgia Institute of Technology
Family-Friendly Organizations
Lizabeth A. Barclay , Oakland University
PART XI: Organizational Behavior
Motivating Individuals and Groups at Work in the 21st Century
Naomi Ellemers , Leiden University
S. Alexander Haslam , Free University, Amsterdam
Dick de Gilder , University of Exeter
Intrinsic Motivation in Public Organizations
Leonard Bright , University of Louisville
Why Self-Set Goals May Sometimes be Non-Motivating
Maika Rawolle , Technical University Munich
Juergen Glaser , Technical University Munich
Hugo M. Kehr , Technical University Munich
Organizational Politics in Management Settings
Hunter L. Harris , Vanderbilt University
Understanding and Managing Misbehavior in Organizations
Ely Weitz , Tel Aviv University
Yoav Vardi , Tel Aviv University
Organizational Paranoia: Origins and Dysfunctional Consequences of Exaggerated Distrust and Suspicion in the Workplace
Roderick M. Kramer , Stanford University
New Approaches for Cultivating and Nourishing Communications Networks
George B. Graen , University of Illinois, Champaign-Urbana
Intercultural Communication: Strategies for Managing Intercultural Dimensions of Business
Hendrick Serrie , Eckerd College
Naveen K. Malhotra , Eckerd College
Steve Sizoo , Eckerd College
Morris Shapero , Eckerd College
Emotion in Organizations
Kevin E. Fox , St. Louis University
Stephanie E. Granda , St. Louis University
PART XII: Leadership without Boundaries
Leadership Style: Developing a Leadership Style to Fit 21st-Century Challenges
Dail Fields , Regent University
Remote Leadership
Elizabeth Kelley , Dalhousie University
E. Kevin Kelloway , St. Mary's University
Leadership in Interorganizational Networks
Angel Saz-Carranza , ESADE Business School, Barcelona
Sonia Ospina , New York University
Alfred Vernis , ESADE Business School, Barcelona
Challenges of Implicit Leadership Theories for Management
Birgit Schyns , University of Portsmouth, UK
Jörg Felfe , University of Siegen, Germany
Integrating Plurality: Towards an Integral Perspective on Leadership and Organization
Wendelin Küpers , University of Hagen, Germany
Mark Edwards , University of Western Australia
The Global Manager's Work: Crossing Boundaries of Distance, Countries, and Cultures
Chris Ernst , Center for Creative Leadership
PART XIII: Information and Knowledge with Mobility and Ethics
Knowledge Management: Strategy, Culture, Intellectual Capital, and Communities of Inquiry
Murray E. Jennex , San Diego State University
Facilitating Mobile and Virtual Work
Matti A. Vartiainen , Helsinki University of Technology
Balancing the Implications of Employee Telework: Understanding the Impacts for Individuals and Organizations
Timothy D. Golden , Rensselaer Polytechnic Institute
Electronic Monitoring of Personal Web Use at Work
Micheal T. Stratton , Hood College
Information Privacy in Organizations
Bradley J. Alge , Purdue University
Shaun D. Hansen , Purdue University
Multilingual Issues in Global e-Commerce Websites
Shaoyi He , California State University, San Marcos
Managing Intangible Capital
Michael M. Beyerlein , Purdue University
Frances A. Kennedy , Clemson University
What Is the Business Case for Adopting RFID?
Fred Riggins , University of Minnesota
PART XIV: Organization Development and Change in the 21st Century
Change Agency in 21st Century Organizational Life
R. Michael Bokeno , Murray State University
Organization Development in the 21st Century
Christopher J. Rees , University of Manchester
The State of Organization Development
David L. Bradford , Stanford University
W. Warner Burke , Columbia University
Managing Creativity and Innovation in the 21st Century
Lisa K. Gundry , DePaul University
Organizational Memory: Why Does it Matter?
Trinh Kim Chi Wakefield , National University of Singapore
Why Catastrophic Group or Organizational Failures Happen
Michael A. Roberto , Bryant University
PART XV: Non-Business Organizations: New Perspectives
Arts Management Issues in the 21st Century
David Cray , Carleton University, Ottawa, Canada
Loretta Inglis , Monash University, Melbourne, Australia
Hospital Planning for Weapons of Mass Destruction Incidents
Scott Somers , Arizona State University
Ronald Perry , Arizona State University
Unique Aspects of Managing Sport Organizations
Russell Hoye , School of Sport, Tourism, and Hospitality Management, La Trobe University
Matthew Nicholson , School of Sport, Tourism, and Hospitality Management, La Trobe University
Aaron Smith , School of Sport, Tourism, and Hospitality Management, La Trobe University
Managing Philanthropic Organizations for Creativity
Diana Leat , Center for Civil Society
Helmut K. Anheier , UCLA